Receiving your JAMB profile code is an essential step in the JAMB registration process. However, sometimes issues can arise, preventing you from obtaining your profile code.
In this article, we will provide a comprehensive troubleshooting guide to help you resolve common problems and successfully receive your JAMB profile code.
- “I Sent NIN to 55019 or 66019 But Received No Reply”: If you didn’t receive a reply after sending your NIN to the designated numbers, the problem may be related to your SIM card or network provider. To resolve this issue, follow these steps: a. Remove your SIM card from your phone. b. Insert it into another phone. c. Repeat the process of sending NIN to 55019 or 66019 to receive your profile code.
- “Insufficient Balance Error”: Ensure that you have a minimum balance of #50 on your phone (main credit) before sending your NIN to the provided numbers. Insufficient balance can prevent you from receiving the profile code.
- “Phone Number Used Already by Another Candidate Error”: Make sure that the phone number you’re using is registered in your name and has not been used by another candidate for JAMB registration in the past. This error occurs when the phone number is already associated with another candidate.
- “Invalid Character Found Errors”: When sending your NIN to 55019 or 66019, avoid including special characters like (“) (.) (:), dash (-), etc. Stick to the format: NIN [your NIN] without any special characters.
- “Record Not Found for the NIN Error”: If you receive this error, double-check the NIN you sent to ensure it is correct. Remove any spaces or omissions and retry the process. If the error persists, wait for a few days and try again. If the problem persists, visit the nearest NIMC center and lodge a complaint.
- “Date of Birth Invalid Error”: If you encounter this error, it indicates that there might be an issue with the date of birth submitted during the NIN registration process. It is possible that you are not yet 16 years old. To resolve this issue, visit the nearest NIMC enrollment center to update your date of birth, which may involve a fee of approximately #15,000.
- “Surname/First Name Missing in Your NIN Details”: This error is related to the arrangement or validity of your name as it appears on your NIN. Wait for a few days and retry the process, as NIMC and JAMB continuously update their systems. If the error persists, visit the nearest NIMC enrollment center or office to file a complaint.
- “Your NIN Passport is not Valid”: If the system cannot clearly see or locate your passport details, it may display this error. Visit the nearest NIMC enrollment center to rectify this issue.
- “No Record Found for NIN – Contact NIMC”: If you receive this error, it indicates that your NIN registration is relatively recent, and certain updates are still required to fully integrate your information. Wait for a few days and retry the process. If the error persists, visit the NIMC enrollment center and report the issue.
Conclusion
Receiving your JAMB profile code is crucial for a successful JAMB registration.
By following the troubleshooting solutions outlined in this guide, you can address common issues and ensure a smooth process.
If you continue to face problems, it is advisable to contact the appropriate authorities for further assistance.